Quality Assurance visit

Ever wondered how your guests see your place when you’re not looking? Our Quality Assurance visit answers just that question. Under the radar, we’ll check in, check out your services, and everything in between. Then, we’ll hand you the kind of no-bullshit feedback that can only come from a true customer experience, paired with actionable insights to buff out those rough edges. Think of it as secret shopping but for the sophisticated palate of the luxury hospitality sector.

– What's included: On-site evaluation, detailed feedback report, and actionable improvement recommendations.

– Price: P.O.A.